Frequently asked questions

Ordering

When will I receive my order?


Saturday is our standard pick up and delivery day, if you need to receive your order on another day we recommend contacting us first to confirm the pick up / delivery date is avalible. Once confirmed please list the requested date and time in the notes section when checking out.




When should I order?


Orders should be placed a minimum of 48 hours in advance. Orders placed after 4pm will be processed the following business day. All orders placed Friday - Sunday will be processed the following business day.




Can I have my cake decorated or personalized?


Yes, we offer classic cake decorations. Please contact us at the office for a consulation.




How many guest does will my cake feed?


8" round cake feeds approximately 8 - 12 guest 10" round cake feeds approximately 15 - 25 guest 1/4 sheet cake feeds approximately 15 - 25 guest Half sheet cake feeds approximately 30 - 50 guest **All portions are estimates based on how the cake is cut**




How long will my cake stay fresh?


Cakes stay fresh up to one week refrigerated and covered. Serve at Room Temp




Can my order be shipped?


At the moment we only offer shipping on our Candies, Cookies, Sweet Loafs, & Brownies.




Can I preorder my Snow Ball?


Snow Balls are sold on a first come basis and can not be pre ordered.